SAP Knowledge Base Article - Preview

3808815 - The "Sales Office" and "Sales Group" fields are not copied from ARM returns order to credit memo request

Symptom

When creating a credit memo request with reference to an Advanced Returns Management (ARM) returns order, the Sales Office and Sales Group maintained on the returns order are not copied to the resulting credit memo request.


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Environment

  • Sales and Distribution (SD)
  • SAP ERP Central Component
  • SAP ERP
  • SAP S/4HANA
  • SAP S/4HANA Cloud Private Edition

Product

SAP ERP Central Component all versions ; SAP ERP all versions ; SAP S/4HANA Cloud Private Edition all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

Sales group, GA2, CBAR, credit memo request, Sales office, VA01, copy control, RV45BNNN, VTAA
, KBA , LO-ARM-SD , Sales , Problem

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