SAP Knowledge Base Article - Preview

3808875 - Create User via API Call Does Not Populate Employee ID

Symptom

A Business User is successfully created using the SCIM User API (POST /scim/v2/Users). However, the Employee ID (EmployeeNumber) is not populated, and no employee is associated with the newly created user.


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Environment

  • SAP Sales Cloud Version 2
  • SAP Service Cloud Version 2
  • SAP Enterprise Service Management

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

scim user api, employee id not populated, employeeNumber, enterprise extension, business user, employee association, link employee, put, patch, ias sync, login blocked, sap sales cloud v2, user provisioning, saviynt , KBA , CEC-CRM-IAM , Identity and Access Management for SAP Sales/Service Cloud , Problem

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