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SAP Knowledge Base Article - PreviewSymptom
When you try to create a new Case manually, the screen becomes blank and no error message is displayed.
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Environment
SAP Sales and Service Cloud Version 2
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
Keywords
Case creation, Manual Case creation, Blank screen, Cases, Case Type, Case Type Settings , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , Problem
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