SAP Knowledge Base Article - Preview

3809202 - Account Name Field: 40-Character Limitation

Symptom

When creating or updating an Account record, the Account Name field accepts a maximum of 40 characters.

If the Account Name from an external system exceeds 40 characters, the integration/replication **fails** the data, resulting in:

- Data inconsistency between source and target systems
- Failed API calls with a `maxLengthExceeded` error
 


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Environment

  • SAP Sales Cloud Version 2
  • SAP Sales Cloud And Service Cloud Version 2
  • SAP Service Cloud Version 2
  • SAP Enterprise Service Management

Product

SAP Enterprise Service Management all versions ; SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

account name field, character limit, 40 characters, 100 characters, truncation, sap sales cloud v2, account replication, integration, sap business one, field length, name length, master data, data consistency, account master, data integration , KBA , CEC-CRM-ACC , Account for SAP Sales/Service Cloud , CEC-CRM-IND , Individual Customer for SAP Sales/Service Clou , Problem

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