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3809317 - MSS: SUM phase SHDUNINST_DB fails to drop shadow login

Symptom

  • During Add-On upgrade via Software Update Manager (SUM), the process halts in phase SHDUNINST_DB while attempting to remove the shadow database login.

  • SQLSTMTSTD.txt

    EXECUTING <drive>:\usr\sap\<SID>\SUM\abap\bin_754\SAPuptool.EXE execdb ..\var\MSSDROPSHD.TSQL
    Logging to '<drive>:\usr\sap\<SID>\SUM\abap\log\MSSDROPSHD.LOG'
    1EETQ008 Error message: DBSL error 99 (db code 15434): 
    1EETQ008 Could not drop login '<SID>_shd' as the user is
    1EETQ009X currently logged in.
    1EETQ003 exit code: "20"


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Environment

  • SAP NetWeaver Products running on MS SQL Server database

Product

SAP ERP 6.0 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5

Keywords

SUM, SHDUNINST_DB, SQL Server, error 15434, DBSL error 99, drop login, shadow login, user currently logged in , KBA , BC-DB-MSS , SQL Server in SAP NetWeaver Products , How To

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