SAP Knowledge Base Article - Public

3809339 - Region of Birth picklist not appearing for France country - SAP SuccessFactors Employee Central

Symptom

  • In Biographical Information, after selecting Country/Region of Birth = France, the Region of Birth field remains a free-text field instead of switching to a picklist.

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Employee Central
    • Biographical Info - Config, Rules, RBP, UI

Reproducing the Issue

  1. Open an employee and go to Biographical Information.
  2. Set Country/Region of Birth to France.
  3. Observe that Region of Birth stays as a free-text field (no picklist).
  4. Enter “Lozere” and save; the value is removed.
  5. Enter “48” and save; the field resolves to “ATA”.
  6. In some environments, saving once with Country/Region of Birth = France, then editing again, causes Region of Birth to become a picklist.

Resolution

  • For the Legacy People Profile UI, after switch the Country of Birth, the mandatory flag is not switched.
  • For the Latest People Profile UI, the Region of Birth field is displayed as plain text for the five countries for both edit and view.

See Also

Keywords

INC36546244, ECT-271363, ECT-158373, ECT-237611, ECT-271612, PTCH-49846, region of birth, country/region of birth, biographical information, picklist not appearing, ISOCountrylist, DEPARTMENT_FRA, france departments, wrong code mapping, value removed on save, ATA, provisioning switch, enable employee central payroll, picklist mapping, latest people profile, legacy people profile, SF, EC, PER, BIO , KBA , LOD-SF-EC-PER-BIO , Biographical Info - Config, Rules, RBP, UI , LOD-SF-EC , Employee Central , LOD-SF-EC-PER , Person Data (All Person Data Types) , Known Error

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions