Symptom
- In Biographical Information, after selecting Country/Region of Birth = France, the Region of Birth field remains a free-text field instead of switching to a picklist.
Environment
- SAP SuccessFactors HCM Suite
- SAP SuccessFactors Employee Central
- Biographical Info - Config, Rules, RBP, UI
Reproducing the Issue
- Open an employee and go to Biographical Information.
- Set Country/Region of Birth to France.
- Observe that Region of Birth stays as a free-text field (no picklist).
- Enter “Lozere” and save; the value is removed.
- Enter “48” and save; the field resolves to “ATA”.
- In some environments, saving once with Country/Region of Birth = France, then editing again, causes Region of Birth to become a picklist.
Resolution
- For the Legacy People Profile UI, after switch the Country of Birth, the mandatory flag is not switched.
- For the Latest People Profile UI, the Region of Birth field is displayed as plain text for the five countries for both edit and view.
See Also
- Refer to SAP KBA: 2599316 - Region of Birth Field becomes a picklist for some Countries in Biographical Information - SAP SuccessFactors Employee Central
- Refer to SAP Help Portal: Biographical Information
Keywords
INC36546244, ECT-271363, ECT-158373, ECT-237611, ECT-271612, PTCH-49846, region of birth, country/region of birth, biographical information, picklist not appearing, ISOCountrylist, DEPARTMENT_FRA, france departments, wrong code mapping, value removed on save, ATA, provisioning switch, enable employee central payroll, picklist mapping, latest people profile, legacy people profile, SF, EC, PER, BIO , KBA , LOD-SF-EC-PER-BIO , Biographical Info - Config, Rules, RBP, UI , LOD-SF-EC , Employee Central , LOD-SF-EC-PER , Person Data (All Person Data Types) , Known Error
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions
SAP Knowledge Base Article - Public