Symptom
No event based revenue recognition triggered for standard return scenario.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Create a sales order in the sales order app.
- Create an outbound delivery with order reference and post goods issue.
- Create a billing document (invoice) for the delivery.
- Create a standard return order with reference to the invoice.
- Post goods receipt for the inbound delivery created from the return.
- Create a credit memo for the return.
- Observe that no event-based revenue recognition posting is created for the return delivery, while a posting is created for the credit memo.
Cause
Event-Based Revenue Recognition (EBRR) does not support standard return orders; only lean return orders are supported.
Resolution
This is current standard behavior.
Keywords
event-based revenue recognition, EBRR, standard return, lean return, return delivery, credit memo, real-time processing, period-end close, sales orders, FI document, revenue recognition key, inbound delivery, outbound delivery, billing document, job scheduling , KBA , CO-PC-OBJ-EBR-2CL , Event-Based Revenue Recognition (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public