SAP Knowledge Base Article - Public

3809438 - Help icon and help text missing on Potential and Performance Over Time cards in Latest People Profile - SAP SuccessFactors Performance & Goals

Symptom

In Latest People Profile under Performance & Talent Insights, the "Potential" and "Performance Over Time" cards display without the help icon and associated help description, while other cards show the help icon.

Environment

  • Product: SAP SuccessFactors Performance & Goals
  • Home Page
  • Pods and Portlets
  • To Do List

Reproducing the Issue

  1. Log in to the application.
  2. From Home, open the My Team member file.
  3. Navigate to Performance and Talent Insights > Performance Over Time > View All.
  4. Observe that the help icon/description is not present for the category/card.

Cause

The help button is not available on the trend page. This is the current system design as confirmed by engineering.

Resolution

This is expected behavior as per current system design; the help button is not available on trend pages.

See Also

Keywords

INC36208472, latest people profile, performance and talent insights, potential card, performance over time, help icon missing, help text missing, trend page, view all, card help, people profile, performance management, tooltip, by design, expected behavior, ui help icon , KBA , LOD-SF-PM-POD , Home Page, Pods and Portlets, To Do List , Problem

Product

SAP SuccessFactors Performance & Goals all versions