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3809464 - CI-DS agent disconnection after routing to new server - SAP Cloud Integration for data services

Symptom

  • Routing the agent to KYMA server from NEO server does not work and resulting in a disconnected agent.
  • Routing the agent back from KYMA server to the NEO server still does not work and resulting in a disconnected agent
  • Agent DSOD Logs show repeated HTTP 404 errors, as:
    “SEVERE: fetch request from cloud received error Code: 404” and “Error fetch request from cloud, url=…/agentmanager/agent_request”.
  • “HTTP Status 404 – Not Found” appears in responses during agent fetch requests in Diagnostic file. 


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Environment

SAP Cloud Integration for data services

Product

SAP Cloud Integration for data services 1.0

Keywords

ds agent, cids, kyma migration, neo environment, not connected, http 404, agent_request, fetch request from cloud, proxy, tls handshake, agent identification mismatch, universal id, s-user, configuration tool, routing , KBA , LOD-HCI-DS , HANA Cloud Integration for Data Services , Problem

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