SAP Knowledge Base Article - Preview

3809466 - Email notifications are not sent on Save and Close in collaboration steps

Symptom

  • Users want email notifications sent to roles configured in the route step whenever a participant clicks Save and Close after editing a Performance Management form in a collaboration step.
  • No email is sent when Save and Close is used in a collaboration step.
  • No error message is displayed.


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Environment

  • Product: SAP SuccessFactors Performance & Goals
  • Emails and Notifications

Product

SAP SuccessFactors Performance & Goals all versions

Keywords

performance management, collaboration step, email notifications, save and close, route step roles, by design, not supported, document routing, step movement, due date, overdue, workflow events, pm form, alert, enhancement request , KBA , LOD-SF-PM-EML , Emails and Notifications , Problem

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