SAP Knowledge Base Article - Preview

3809494 - Processing Status of ARM Returns Order Remains "Incomplete" After Follow-Up Activity 0021 Is Triggered

Symptom

After triggering Follow-Up Activity 0021 on an Advanced Returns Management (ARM) returns order, the processing status of the returns order remains "Incomplete".


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Environment

  • Sales and Distribution (SD)
  • SAP ERP Central Component
  • SAP ERP
  • SAP S/4HANA
  • SAP S/4HANA Cloud Private Edition

Product

SAP ERP Central Component all versions ; SAP ERP all versions ; SAP S/4HANA Cloud Private Edition all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

LO2, DLN3, MSR_CRD, MSR_INSPWH, 0021 LFU, credit memo request, Send Back to Customer, Advanced Returns Management
, KBA , LO-ARM-SD , Sales , LO-ARM-INS , ARM Inspection , Problem

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