Symptom
Open item management is active for a G/L account XYZ. The balance shown in the open item list does not match the total balance of the G/L account XYZ.
Here XYZ represents G/L account.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the General Ledger work center.
- Open the General Ledger Accounts view.
- Apply an Advanced Filter and select the relevant Company, Set of Books, and the G/L Account XYZ for which Open Item Management is active.
- Observe the Account Balance displayed for G/L Account XYZ.
- Select 'Edit' for G/L Account XYZ and navigate to Open Items in Current Period.
- Compare the values displayed under Open Items in Current Period with the Account Balance.
- A discrepancy is observed, as the Account Balance does not match the total of the Open Items in Current Period.
Cause
The Open Item Management list and the G/L account balance are not directly comparable because the Open Item Management view only considers postings without subledger involvement. However, the G/L account balance includes postings from all subledger types as well as postings without subledger involvement.
Resolution
To verify this,
- Open the G/L Account Line Items report for the affected G/L account.
- Add the Balance Company Currency key figure.
- Add the Subledger Account Type attribute to the report.
- Review the balances by filtering for Without Subledger and the relevant Subledger Account Types.
- The combined balance across all subledger types will match the total G/L account balance.
This behavior is expected, as the G/L account balance represents all postings to the account.
Keywords
open item management, general ledger, G/L account, balance mismatch, subledger postings, sales subledger, without subledger, miscellaneous subledger, reconciliation, line items report, Balance Company Currency, Subledger Account Type, ByDesign, Open Item, period with no items , KBA , SRD-FIN-GL , General Ledger , Problem
SAP Knowledge Base Article - Public