SAP Knowledge Base Article - Preview

3809778 - Error when creating account in career site for customer using SAP customer data cloud for newly created sites- Recruiting Management

Symptom

Candidates are unable to successfully create accounts on the external recruiting career site integrated with SAP Customer Data Cloud (CDC). This issue is observed on newly provisioned CDC sites, resulting in account creation errors and unsuccessful candidate registration. Previously created sites do not exhibit this behavior. 


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Environment

  • SAP SuccessFactors Recruiting Management
  • SAP Customer Data Cloud

Product

SAP SuccessFactors Recruiting all versions

Keywords

CDC, Error, Career site, 2FA, Authentication , KBA , LOD-SF-RCM-CAN-CDC , Customer Data Cloud Authentication , Problem

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