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SAP Knowledge Base Article - PublicSymptom
- Latest Team Overview page displays Unable to load data Internal Error.
- Legacy Team Overview doesn't have the issue and displays forms as expected.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Performance Management
Reproducing the Issue
- Log into SuccessFactors
- Turn on Latest Team Overview
- In the upper left corner, select hamburger icon > Performance > Team Overview
- Receive error
Cause
This is a known issue.
Resolution
The fix for this issue is planned to be deployed on 2H 2026 release.
For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.
Workaround
Turn off Latest Team Overview
See Also
- SAP Community - SAP SuccessFactors Product Release & Road Map Information
- SAP Community - SAP SuccessFactors Patch Details
- KBA 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
success factors, error, cannot access, empty, PMU-27872 , KBA , LOD-SF-PM-TO , Team Overview , Known Error
Product
SAP SuccessFactors Performance & Goals all versions
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