3809856 - Importing Payment Information with country-specific detail in ZIP fails with 'Payment Method is a required field' – SAP SuccessFactors Employee Central

While importing Payment Information with country-specific Payment Information Detail (USA) included in the ZIP, the import fails with “Payment Method is a required field/association in Object Payment Information Detail.”; the error does not occur if the country-specific file is excluded.

SAP SuccessFactors Employee Central

1. Go to Import and Export Data.
2. Select a ZIP that includes: Payment Information (.csv), Payment Information - Details (.csv), and a country-specific details file (for example, Payment Information Detail USA .csv).
3. Run the import.
4. Observe that the import fails with “Payment Method is a required field/association in Object Payment Information Detail.”

In ZIP import, when PaymentInformationDetailV3 uses an auto-number externalCode and the country-specific file leaves toPaymentInformationDetailV3.externalCode empty, the import engine cannot link to the existing detail and creates a new PaymentInformationDetailV3 without paymentMethod, which triggers the validation error for the Payment Method field.

1. If externalCode of PaymentInformationDetailV3 is auto-numbered, set toPaymentInformationDetailV3.externalCode to #1 in Payment Information - Details.csv.
2. In the country-specific details CSV (for example, Payment Information Detail USA), also set toPaymentInformationDetailV3.externalCode to #1.
3. Re-import the ZIP and confirm the import completes without the required-field error.

2683368 - How to Import Payment Information – New & Existing Users

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