SAP Knowledge Base Article - Preview

3809932 - Error AADSTS7000222 when accessing Manage Document Grounding tool

Symptom

When opening the Manage Document Grounding tool, the following error message is displayed:

"An application error occurred. Please try again later, or copy the below error information and send it to your support group if the issue keeps occurring."

When clicking Show Error, the following error details are shown:

"errorMessage=Exception while acquiring access token silently com.microsoft.aad.msal4j.MsalServiceException: AADSTS7000222: The provided client secret keys for app '...' are expired. Visit the Azure portal to create new keys for your app: https://aka.ms/NewClientSecret, or consider using certificate credentials for added security: https://aka.ms/certCreds. [...]"

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors HCM Suite all versions

Keywords

Document Grounding, Client Secret, expired, AADSTS7000222, Microsoft Entra, BTP, destination, OAuth, SharePoint, MsalServiceException, access token, Manage Document Grounding, SFSF, MS Entra, client secret keys, access, token, errorMessage, An application error occurred , KBA , LOD-SF-PLT-JOU , Joule in SuccessFactors , Problem

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