SAP Knowledge Base Article - Public

3809982 - Incorrect retraining date calculation after user completes course from curriculum requirement

Symptom

Incorrect retraining date calculation after user completes course from curriculum requirement.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Configure a curriculum with a requirement and enable event-based retraining.
  2. Record a completion for an item within the requirement for a user.
  3. Observe that the curriculum retraining date is calculated based on the first item completion instead of the requirement’s completion (last completion).

Cause

System defect.

Resolution

  1. No manual workaround is required; the issue has been fixed by engineering.
  2. The fix is planned for release b2611. After your system is updated (Preview: Oct 12; Production: Nov 13–15), the retraining date will calculate based on the last completion recorded for the requirement, per event-based retraining logic.
  3. After the update, validate that retraining dates align with the requirement’s last completion. If the behavior persists, contact support and reference this KBA.

See Also

Keywords

curriculum retraining, event-based retraining, requirement, subset items, last completion, first completion, due date calculation, incorrect retraining date, curricula requirement, retraining bug, release b2611, curriculum due date, learning completion, requirement fulfillment, calculation error, 1H2026 , KBA , LOD-SF-LMS-CUR , Curricula , Known Error

Product

SAP SuccessFactors Learning all versions