Symptom
- A new SAP Analytics Cloud tenant has been provisioned but the initial access has not been performed yet
- It is not clear how to log on to SAP Analytics Cloud for the first time as the system owner
- The welcome email was received but it is not clear what steps to follow to activate the account
- The activation link in the welcome email has expired before the first logon was completed
- The welcome email was not received by the system owner after tenant provisioning
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Environment
SAP Analytics Cloud 2026.15.6
Product
SAP Analytics Cloud 1.0
Keywords
SAP Analytics Cloud, SAC, first access, first time, system owner, initial logon, activate account, welcome email, activation link, expired, forgot password, new tenant, tenant provisioning, IT contact person, onboarding, LOD-ANA-ADM, LOD-ANA-AUT. , KBA , LOD-ANA-AUT , SAC Authentication / Login , LOD-ANA-ADM , SAC Administration , How To
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