3809995 - Intermittent failure to open Lumira reports in SAP BusinessObjects Business Intelligence platform

• Intermittent failure to open Lumira reports
• Error displayed: "Analysis Application" "Document 'the id' could not be found" "While processing the current request, an exception occurred which could not be handled by the application or the framework." "Log ID: the id".
• Restarting all services in the Lumira CMC group temporarily restores functionality.
• The error is observed on the APS.WebIDSLBridge_1_jvm.log:
  
    :    [14648] 11:29:41 ***ERROR (:0): OutOfMemoryError: Could not allocate 0 bytes
  Java frames: (J=compiled Java code, j=interpreted, V=VM code (C/C++), v=VM code (generated))
  v  ~RuntimeStub::_new_instance_Java (sp=0x000000a1eabfee60,pc=0x0000026eda8b4b46)

SAP BusinessObjects Business Intelligence platform 4.3/2025

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