SAP Knowledge Base Article - Public

3810014 - The Hiring Manager is unable to assign a Buddy - Onboarding

Symptom

When proxying as the affected hiring manager or user and attempting to assign a buddy to a new hire, an error occurs. As a result, the affected user is unable to assign a buddy to the new hire as expected.

Environment

SAP SuccessFactors Onboarding 

Reproducing the Issue

  1. Proxy as the affected hiring manager or user.
  2. Attempt to assign a buddy to the new hire.
  3. An error occurs.

Cause

The issue is caused by insufficient Role-Based Permissions (RBP) required for the affected user to access and manage the relevant Onboarding objects and processes.

Resolution

  1. Navigate to Admin Center > Manage Permission Roles
  2. Grant the following permissions to the Role-Based Permission (RBP) role assigned to the affected user:
    • Onboarding or Offboarding Object Permissions >
      • Buddy Task: View, Edit, Import, View Pending Approvals, and Review Pending Approvals
      • Process: View and Edit
    • Onboarding or Offboarding Permissions > 
      • Show Compliance Forms Status on the Dashboard
      • Show Onboarding Tasks Status on the Dashboard
      • Show Data Collection Status on the Dashboard
      • Show Form I-9 and E-Verify Status on the Dashboard
      • Initiate or Cancel I-9 from Dashboard Flow

See Also

3380542 - What are the permissions required to access and edit Onboarding/Offboarding tasks? - Onboarding

Keywords

onboarding, obx, assign a buddy task, error, permission, process , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem

Product

SAP SuccessFactors Onboarding all versions