Symptom
When proxying as the affected hiring manager or user and attempting to assign a buddy to a new hire, an error occurs. As a result, the affected user is unable to assign a buddy to the new hire as expected.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Proxy as the affected hiring manager or user.
- Attempt to assign a buddy to the new hire.
- An error occurs.
Cause
The issue is caused by insufficient Role-Based Permissions (RBP) required for the affected user to access and manage the relevant Onboarding objects and processes.
Resolution
- Navigate to Admin Center > Manage Permission Roles
- Grant the following permissions to the Role-Based Permission (RBP) role assigned to the affected user:
- Onboarding or Offboarding Object Permissions >
- Buddy Task: View, Edit, Import, View Pending Approvals, and Review Pending Approvals
- Process: View and Edit
- Onboarding or Offboarding Permissions >
- Show Compliance Forms Status on the Dashboard
- Show Onboarding Tasks Status on the Dashboard
- Show Data Collection Status on the Dashboard
- Show Form I-9 and E-Verify Status on the Dashboard
- Initiate or Cancel I-9 from Dashboard Flow
- Onboarding or Offboarding Object Permissions >
See Also
3380542 - What are the permissions required to access and edit Onboarding/Offboarding tasks? - Onboarding
Keywords
onboarding, obx, assign a buddy task, error, permission, process , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem
SAP Knowledge Base Article - Public