SAP Knowledge Base Article - Preview

3810058 - Deep link in Notification email from SAP Cloud ALM cannot direct to the alert

Symptom

  • "Unauthorized - You are not authorized to view alerts for selected managed components" error appears when opening the deep links in notification email from SAP Cloud ALM.

  • When accessing Alerting app directly to check the alert, "No data" is displayed.


  • In "Intelligent Event Processing", you observe that all of events are always in "closed" state.


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Environment

  • Product: SAP Cloud ALM
  • Real User Monitoring

Product

SAP Cloud ALM all versions

Keywords

Cloud ALM, Real User Monitoring, RUM, Alerting app, unauthorized, You are not authorized to view alerts for selected managed components, deep link, notification email, Intelligent Event Processing, alert closed, alert generation, Event Action settings, RUM alerting, email link, HTTP Error Rate , KBA , SV-CLM-OP-RUM , Real User Monitoring , Problem

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