Symptom
During Manage Pending Hires, background element values (for example, Education) are not transferred to the Employee Profile. The background element is configured with SM-mapping in the Candidate Profile Template (CPT).
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- In the Candidate Profile Template, configure the sm-mapping for the Education background element
- From Manage Pending Hire, hire a candidate
- Observed that the Education background element values are not transferred to the Employee Profile
Cause
An attachment field is set as required in the Employee Profile background element; attachments are not supported in RCM background elements, so SM-mapping is skipped.
Resolution
- In BCUI or in the Succession Data Model, open the Employee Profile background element (for example, Education).
- Set the attachment field to non-required.
- Save and apply the configuration changes.
- Hire the candidate again from Manage Pending Hires and confirm the Education values transfer to the Employee Profile.
Keywords
BG element, skipped, not sync, EP, RCM, CPT, BCUI , KBA , LOD-SF-RCM-CAN-SMA , SM-Mapping (Succession Data Model) , Problem
Product
SAP SuccessFactors Recruiting all versions
SAP Knowledge Base Article - Public