SAP Knowledge Base Article - Public

3810062 - SM-Mapped background element values not transferred to Employee Profile during Manage Pending Hires - Recruiting Management

Symptom

During Manage Pending Hires, background element values (for example, Education) are not transferred to the Employee Profile. The background element is configured with SM-mapping in the Candidate Profile Template (CPT). 

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. In the Candidate Profile Template, configure the sm-mapping for the Education background element
  2. From Manage Pending Hire, hire a candidate
  3. Observed that the Education background element values are not transferred to the Employee Profile

Cause

An attachment field is set as required in the Employee Profile background element; attachments are not supported in RCM background elements, so SM-mapping is skipped.

Resolution

  1. In BCUI or in the Succession Data Model, open the Employee Profile background element (for example, Education). 
  2. Set the attachment field to non-required. 
  3. Save and apply the configuration changes.
  4. Hire the candidate again from Manage Pending Hires and confirm the Education values transfer to the Employee Profile. 

Keywords

BG element, skipped, not sync, EP, RCM, CPT, BCUI , KBA , LOD-SF-RCM-CAN-SMA , SM-Mapping (Succession Data Model) , Problem

Product

SAP SuccessFactors Recruiting all versions