SAP Knowledge Base Article - Public

3810140 - Manager in job information is not updated after changing Higher Level Position through Position import

Symptom

  • After a position import that changes the higher level position, the manager is not updated in Job Information for impacted employees.
  • The manager is updated correctly if changes are done from UI instead of import.

Environment

SAP SuccessFactors Employee Central: Position Management

Reproducing the Issue

  1. Perform a position import that updates the higher level position for one or more positions.
  2. Check the affected employees’ Job Information and observe that the manager value remains unchanged.

Cause

The option “Adapt Reporting Hierarchy After Position Import” is set to No under Position Management Settings > Import.

Resolution

  1. Navigate to Position Management Settings-> Import section.
  2. Set “Adapt Reporting Hierarchy After Position Import” to Yes.
  3. Save the configuration.

Keywords

position import, parentPosition, manager not updated, job information,, reporting hierarchy, adapt reporting hierarchy after position import, position management settings, sync not working, imports, hierarchy sync, ec position management, higher level position , KBA , LOD-SF-EC-POS-IMP , Position Import , How To

Product

SAP SuccessFactors Employee Central all versions