SAP Knowledge Base Article - Public

3810156 - Standard Social Security Number (SSN) field validation not working in New Candidate Experience - Recruiting Management

Symptom

In the New Candidate Experience, the standard Social Security Number (SSN) field does not trigger field-level validation. When “Enable field level validation on standard Social Security Number field on Application” is enabled, invalid SSN values are not validated. 

Environment

SAP SuccessFactors Recruiting Management 

Reproducing the Issue

  1. Enable “Enable field level validation on standard Social Security Number field on Application” on the Manage Recruiting Settings page
  2. Switch to the New Candidate Experience
  3. Apply to a job requisition
  4. Enter an invalid value in the standard Social Security Number field
  5. Observe that the value is masked with asterisks and no field-level validation is triggered

Cause

Known product defect.

Resolution

This issue will be resolved on 2H 2026 version. Please refer to the following release date:
-Preview: Oct.12
-Prod: Nov.13 

Keywords

CX, SSN, field validation, validate SSN , KBA , LOD-SF-RCM-CAN-CX , Candidate eXperience redesigned , Problem

Product

SAP SuccessFactors Recruiting 2605