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SAP Knowledge Base Article - PreviewSymptom
A Visit created and completed offline in the SAP Cloud for Customer mobile app retains the status "In Process" after the device reconnects and synchronizes with the backend, even though the user marked the Visit as "Completed" on the device before syncing.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications 2605
Keywords
Visit, Offline, Mobile App, Status, In Process, Completed, Sync, Synchronization , KBA , LOD-CRM-ACT-VST , Visit Planning , LOD-CRM-MOB-GS , Guided Selling , Problem
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