SAP Knowledge Base Article - Preview

3810367 - Instance status "Unknown" and credentials not shown after creating service keys/instances: SAP BTP error

Symptom

After creating a BTP instance (for example Process Integration Runtime:plan "iflow"), the instance status shows "Unknown" and the service key credentials are missing or cannot be displayed.

Screenshot:


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Environment

  • SAP Business Technology Platform

Product

SAP Business Technology Platform all versions

Keywords

BTP cockpit UI, Integration Suite, Cloud Integration, Process Integration Runtime, iflow plan, instance status unknown, service key unknown, credentials not shown, service key creation, duplicate instance name, provisioning, onboarding, service instance, UI display issue, credentials missing , KBA , BC-NEO-CPT-ACC , Account and Entitlement Management , BC-CP-CF , Cloud Foundry , Problem

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