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3810385 - Failed to retrieve private key when testing RSA Snowflake connections in IDT. SAP BusinessObjects Business Intelligence platform

Symptom

  • Testing snowflake RSA connection (using RSA Key pair instead of password) in IDT returns the error: "Failed to retrieve private key from properties."
  • The behavior occurs across all RSA connections in the affected environment.
  • The same IDT configuration works with another environment with similar snowflake configuration.
  • When using Server Middleware in IDT, Test Connection may remain non-responsive or return one of below errors.
  • Additional observed errors: "Failed to retrieve private key from properties." , "JWT token is invalid", "E_BOUNCYCASTLE_NEEDED_FOR_ENCRYPTED_PRIVATE_KEY".


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Environment

  • SAP BusinessObjects Business Intelligence platform BI 4.3 SP04 & above (with supported patches per notes below)
  • Information Design Tool (IDT)
  • Snowflake via JDBC, key-pair (RSA) authentication

Product

SAP BusinessObjects Business Intelligence all versions

Keywords

IDT, RSA, Snowflake, key pair, private key, failed to retrieve private key from properties, JWT token is invalid, E_BOUNCYCASTLE_NEEDED_FOR_ENCRYPTED_PRIVATE_KEY, server middleware, local middleware, JDBC, connection test hangs, BI 4.3 SP04, semantic layer , KBA , BI-BIP-SL , Semantic Layer , Problem

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