SAP Knowledge Base Article - Public

3810386 - Calibration session facilitators have different display of the Org Chart when trying to add subjects to session

Symptom

When facilitators of the same calibration session try to add subjects using the "Use Org Chart" option, they have different display of the Org Chart, they do not see the same reporting line. 

Environment

SAP SuccessFactors Calibration

Reproducing the Issue

  1. Facilitator goes to Manage Calibration Session tool and opens session 
  2. Go to People tab and click Use Org Chart option 
  3. Enter a user and check the display of the org chart 

NOTE: The display of the org chart is not the same as for other facilitators of the same session

Cause

Display option settings are different in the Succession Org Chart for the users. 

Resolution

  1. Open Succession Org Chart tool and enter the name of the facilitator in the search bar 
  2. On the top right corner, click the Display options (eye icon)
  3. Check the report type set for the users 

If you want to make all users displayed in the org chart, choose "All Reports" option. 

Keywords

calibration, session, org chart, display, matrix report, direct report, subject, participant, facilitator, view, succession, org chart, display option  , KBA , LOD-SF-CAL-SES , Sessions, Creating, Managing etc. , How To

Product

SAP SuccessFactors Performance & Goals 2605