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3810401 - Periodic billing document reversed after move-out/move-in within tolerance; periodic meter reading remains active

Symptom

  • Periodic billing document is reversed after a move-out/move-in within the tolerance period.
  • The periodic meter reading document remains active and is not cancelled.


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Environment

  • SAP for Utilities as Part of SAP ERP, release IS-UT 600 and higher.
  • SAP S/4HANA, release IS-UT 801 and higher.

Product

SAP ERP all versions ; SAP S/4HANA all versions

Keywords

periodic billing reversal, move-out move-in, tolerance period, periodic meter reading, meter reading not cancelled, AG01, EC50E, EL37, proration, interpolation, IS-U, S/4HANA Utilities, meter reading document, billing document reversal, device management , KBA , IS-U-DM-MR , Meter Readings , How To

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