SAP Knowledge Base Article - Preview

3810427 - Instance Refresh Fails with FAILED_TO_IMPORT_DUMP Error During Refresh Scheduling

Symptom

When scheduling the Instance Refresh via the Instance Refresh Tool it fails with the error FAILED_TO_IMPORT_DUMP


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Environment

SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors HCM Suite all versions

Keywords

INC36339813, instance refresh, IRT, error scheduling refresh, FAILED_TO_IMPORT_DUMP, ServiceUnavailable, 502, import dump failed, entity input stream has already been closed, api server unavailable, sfapi, refresh reverted, refresh failure, importDump, http 502, instance refresh tool , KBA , LOD-SF-PLT-IRT , Instance Refresh Tool , Problem

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