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3810607 - System is hanging and unresponsive with looping stack trace in logs

Symptom

  • ASE is hanging and is unresponsive
  • ASE reboot is necessary to clear the problem
  • Logs show repeating loop os stack items including
    • exc__raise
    • ex_testhandle
    • ex_subhandle
    • ex__doprint
    • ex_print
    • exc__callprint
    • exc_callprint
    • process_pcmderrs
    • senddone
    • s_cleanframe
    • s_handle


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Environment

  • Adaptive Server Enterprise 16.0 SP03 PL10
  • Adaptive Server Enterprise 16.0 SP04 PL01
  • Windows

Keywords

STATUS_BAD_STACK , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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