SAP Knowledge Base Article - Public

3810627 - Bulk Add Items intermittently shows no loading indicator and empty list

Symptom

  • The loading indicator does not consistently appear when using the Bulk Add Items feature.
  • The items list sometimes shows as empty before eventually loading.
  • Users may retry the action because the page appears empty.

Environment

SAP CPQ

Reproducing the Issue

  1. Open an existing quote
  2. Navigate to Add items in bulk
  3. Enter multiple part numbers
  4. Select Next to proceed to the validation page
  5. Observe that, intermittently, no loading indicator is shown and the page initially appears empty; items populate after waiting.

Cause

This is a bug.

Resolution

  • Fix version is still to be defined
  • Current workaround is to wait for the page to load all products, which will happen, but just not showing the load indicator.

See Also

Keywords

CPQ, Bulk Add Items, Load Indicator, Bug  , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error

Product

SAP CPQ all versions