SAP Knowledge Base Article - Public

3810628 - Proxying a manager from Learning Administration shows no employee curricula in My Team/Teamview

Symptom

If the learning admin proxies a manager from Learning Administration and then navigates to My Team/Teamview to check curricula assigned to the manager's subordinates, the system does not display any curricula despite multiple curricula being assigned.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Log in and go to Learning Administration.
  2. Search for a manager user and proxy to the user.
  3. Go to My Team/Teamview, select an employee, and open the Curriculum page — it is empty.
  4. Log in directly as the impacted manager (without proxy).
  5. Go to Learning > Teamview.
  6. Select an employee and open the Curriculum page — entries are visible.

Cause

Product defect.

Resolution

Engineering team provided a code fix to the reported issue. The fix should be available in the upcoming release b2611.

Release dates are respectively:

  • Preview: October 12
  • Production: November 13 - 14

The community page has more details if desired.

Keywords

proxy, manager, learning admin, My Team, Teamview, curricula not displayed, curriculum page empty, proxy session, employee curricula, LMS, Learning Administration, curricula visibility, b2611 fix, team view, subordinate curricula, KI1H2026 , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , LOD-SF-LMS-CUR , Curricula , Known Error

Product

SAP SuccessFactors Learning all versions