Symptom
When creating a sales order, it is necessary to enter the information in the Serial Numbers field, however this field cannot be located in the Manage Sales Orders version 2 app.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Create a sales order in Manage Sales Orders version 2 app.
- Enter all the information in the mandatory fields
- Try to enter information at the Serial Number field and see that he is not available to be used in Manage Sales Orders version 2 application.
Cause
Missing functionality
Resolution
- Serial numbers can only be assigned in the WebGUI application for sales orders Create Sales Orders - VA01/VA02 apps.
- Serial number integration into Fiori UI sales order app (F3893) is not yet possible. Requirement is already known by the development team however, it is not developed yet.
-
Since the development team tracks feature requests via the SAP Customer Influence portal, it is recommended to create a feature request for this business requirement following the steps below:
- Get started by opening SAP Customer Influence.
- Register and accept the Terms of Use.
- Choose a session of interest.
- Create and submit the improvement request.
- Take a look at existing improvement requests and start voting and commenting.
See Also
KBA 2963059 - How to Submit Feature Requests for SAP S/4HANA Cloud Public Edition
Keywords
missing, functionality, serial, numbers, va01, va02, manage, sales, orders, version, 2, web, gui, create, sales, development, , KBA , SD-SLS-SO-2CL , Sales Orders (Public Cloud) , Product Enhancement
SAP Knowledge Base Article - Public