SAP Knowledge Base Article - Preview

3810677 - Failed to parse document: Invalid tag FORMAT_DICT when opening Web Intelligence in BI Launch Pad

Symptom

  • When accessing reports, the error appears: Internal error ("Failed to parse document. Invalid tag: FORMAT_DICT").
  • After restarting the application, the Central Management Console appears normal.
  • The issue affects all Web Intelligence reports


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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.3
  • Web Intelligence

Keywords

Failed to parse document, FORMAT_DICT, invalid tag, Web Intelligence error, WebI parsing, document open error, BI 4.3, version mismatch, partial restore, snapshot rollback, CMS mismatch, Tomcat cache, CMC normal, parsing failure, report error , KBA , BI-RA-WBI , Web Intelligence , Problem

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