3810685 - Getting an error when trying to download multiple attachments - Recruiting Management

When trying to mass download attachments from the Job Application, the users are getting an error ID.

SAP SuccessFactors Recruiting Management

The user is including the coverLetter or resume fields, and the operator role they are in the job requisition doesn't have permission to read the resume and/or coverLetter.

In order to be able to download the files, it will be necessary to grant the operator the appropriate permission to the fields. Follow the instructions of this KBA to grant the operator's permissions: 2644504 - How to update permissions for Job Application fields via Manage Templates Feature - Recruiting Management.

job, application, cover, letter, document, resume, coverletter, cv, attachment, download. , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem