SAP Knowledge Base Article - Public

3810840 - Legacy Workbench - Inconsistent "Apply Interviewer List to All Applicants" Behavior - Recruiting Management

Symptom

In the Legacy Applicant Workbench, the "Apply Interviewer List to All Applicants" tool behaves inconsistently depending on how applicants are moved between statuses:

  • Working as expected: When applicants are moved via Actions > Move Applicant > "Interview" status, or dragged into the "Interview" status, the tool automatically populates the interviewers in the Application Interviewer section for both newly created and existing applications.

  • Not working as expected: When applicants are moved by directly changing the application status to "Interview" status, the tool does not automatically populate the interviewers for newly created applications.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. In the Legacy Applicant Management Workbench, open a Job Application.
  2. Select "Set up Interviewers" to add the panel members.
  3. Select "Apply Interviewer List to All Applicants."
  4. Add or move additional applicants to the relevant interview stage.
  5. Observe that the interviewer list is applied inconsistently depending on the method used:
    • Applied as expected — when using Actions > Move Applicant or drag-and-drop to the target status.
    • Not applied — when the Candidate Status field is changed directly.

Cause

Known error or limitation in Legacy workbench.

Resolution

Our Engineering and Product teams have reviewed this behavior and confirmed that it is specific to the Legacy Workbench.

As the Legacy Workbench is planned for deprecation in future releases, Ongoing fixes and enhancements are being implemented in the New Workbench.

The workaround will be using Actions > Move Applicant or drag-and-drop applications to the interview status.

See Also

Enhancement request 341859 - Apply Interviewer List To All Applicants action - New Applicant Workbench 

Keywords

apply interviewer list to all applicants, legacy applicant workbench, interviewers, auto-assign interviewers, move applicant, candidate status, interview, recruiting management, applicants and job applications, not supported, workaround, assign interviewers manually, redesigned applicant management workbench, action, drag-and-drop , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions