SAP Knowledge Base Article - Preview

3810853 - Error: PASSWORD_NOT_ALLOWED changing password via BEx tools

Symptom

  • Login to SAP BEx Query Designer, SAP BEx Analyzer, or SAP Analysis for Microsoft Office triggers a password change dialog (password is expired or initial)
  • After entering and confirming a new password, login fails with error SAP.Middleware.Connector.RfcAbapException: CHANGE_NOT_ALLOWED or SAP.Middleware.Connector.RfcAbapException: PASSWORD_NOT_ALLOWED
  • The dialog may display the message "Password not allowed" or "Changing password failed: CHANGE_NOT_ALLOWED"

Additional details:

  • The same SAP user can log in successfully via SAP GUI (SAP Logon) without any issue
  • All users on the same client machine are affected
  • Stack trace references SAP.Middleware.Connector.RfcConnection.ChangePassword and/or SAP.LogonControlEx.LogonCredentialDlg.ChangePassword
  • A secondary error SAP.Middleware.Connector.RfcCommunicationException: no SAP ErrInfo available RETURN CODE: 18 may also appear in the NCo trace


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Environment

Product: SAP BEx Query Designer, SAP BEx Analyzer, SAP Analysis for Microsoft Office
NCo version: SAP .NET Connector 3.1 versions prior to NCo 3.1.6 Hotfix 2 (Patch 8 / NCo 3.1.8)

Keywords

KBA , BC-MID-CON-NCO , SAP .Net Connector , BW-BEX-ET-QDEF , Queries (Definition and Modification) , Problem

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