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3811129 - Automatic Posting Document Enters Error State with "Cannot Identify Returnable Packaging Account"

Symptom

  • Automatic posting documents created from S/4HANA goods movements enter error state in SAP Returnable Packaging Management (RPM).
  • The error message on the posting document reads: "Cannot identify Returnable Packaging Account" or similar.
  • Postings for specific plant and customer/vendor combinations fail while others process correctly.
  • Business users are required to manually intervene — adding missing configuration and reprocessing documents — before postings can complete.


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Environment

  • SAP S/4HANA (On-Premise or Cloud)
  • SAP Returnable Packaging Management (RPM)

Product

SAP Returnable Packaging Management 1.0

Keywords

RPM, Returnable Packaging Management, posting document, returnable packaging account, automatic posting, LO-RL, partner relationship, exchange partner, location partner, plant, ValidFrom, date mismatch, goods movement  , KBA , LO-RL-AP , Returnable Packaging Automatic Posting Integration , LO-RL , SAP Returnable Packaging Management , Known Error

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