SAP Knowledge Base Article - Preview

3811175 - Why is information missing from the agency PNR when a user books Amtrak via the Concur mobile app?

Symptom

Why is information missing from the agency PNR when a user books Amtrak via the Concur mobile app?


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Environment

Travel > Mobile - Travel

Product

Concur Travel all versions

Keywords

When users book Amtrak via the Concur mobile app there is information missing from the GDS PNR compared to when Amtrak is booked via the Concur website , KBA , CON-SRV-TRV-RAL , Rail , CON-CA-ADM , Administration , Problem

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