SAP Knowledge Base Article - Preview

3811180 - How do I ensure Service Admin takes the case vs. General Support?

Symptom

How do I ensure my case is seen by Service Admin? When I raise a case there is no option.


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Environment

Expense > Unspecified - Expense

Product

Concur Expense all versions ; Concur Invoice all versions

Keywords

I would like my case to be assigned to Service Admin however I do not see how to do this. , KBA , CON-CA-ADM , Administration , CON-CA , Cross Applications , Problem

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