Symptom
Even though the "Send Email when the status of an expense changes" option was enabled in the user's profile, he/she didn't receive notification mail when his/her approver approved the expense and moved to next step.
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Environment
Expense > E-mail - Expense
Product
Concur Expense all versions
Keywords
User did not receive expense status change notification via Email when the expense status was changed as per the workflow step. , KBA , CON-CA-USP-EMA , Email Addresses , Problem
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