SAP Knowledge Base Article - Preview

3811220 - Why didn't I receive a status change email for my expense when it moved to the next step?

Symptom

Even though the "Send Email when the status of an expense changes" option was enabled in the user's profile, he/she didn't receive notification mail when his/her approver approved the expense and moved to next step.


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Environment

Expense > E-mail - Expense

Product

Concur Expense all versions

Keywords

User did not receive expense status change notification via Email when the expense status was changed as per the workflow step. , KBA , CON-CA-USP-EMA , Email Addresses , Problem

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