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3811303 - Sorry something went wrong. Error in logs: VERIFY PREFATORY INSTRUCTION CODE AND REENTER

Symptom

The error that returns in the GDS Logs is this - 
Bad profile move
FormatText
Concur Travel found invalid data in your travel profile stored in the reservation system. <p>If you need to book this trip before your profile data can be fixed, please contact your travel agent for assistance.</p> <pre>.VERIFY PREFATORY INSTRUCTION CODE AND REENTER .ENTRY NOT PROCESSED BEGINNING WITH FNBTS-XXXX/XXX/X</pre>
FormatText
GenericProfileMoveError
Category ProfileMove Category


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

Cannot book travel because of this error being returned VERIFY PREFATORY INSTRUCTION CODE AND REENTER , KBA , CON-CA-ADM , Administration , Problem

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