SAP Knowledge Base Article - Preview

3811310 - Error in logs: "Duplicate - OTH Custom field already enabled"

Symptom

Why am I getting the error advising, We have encountered an internal error and are unable to complete this request.  Please contact your company administrator to report this error, and contact your travel agency if you need immediate assistance with this reservation whenever I click the search tab?
We have encountered an internal error and are unable to complete this request.  Please contact your company administrator to report this error, and contact your travel agency if you need immediate assistance with this reservation


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

Users are getting profile Error: "Sorry, something went wrong. We have encountered a problem with your travel profile. Please contact your travel agent for immediate booking and contact your Company Administrator or Help Desk for support." , KBA , CON-TRV-ADM-USR-PRO , Profile , Problem

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