SAP Knowledge Base Article - Preview

3811355 - Why were two tickets issued for same airline itinerary with multiple airlines in the record?

Symptom

User booked a multi city from PWM - ORD - DFW - PWM where PWM - ORD  DFW - PWM was booked in AA and ORD - DFW in UA.
AA segments were issued in two tickets i.e.. PWM - ORD one ticket and DFW - PWM as separate ticket.


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

User booked a multi city itinerary with United Airlines and American Airlines however American Airlines segments were issued Separately , KBA , CON-CA , Cross Applications , CON-SRV-TRV-ADM-LAN , View Airlines , Problem

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