SAP Knowledge Base Article - Preview

3811375 - What would cause duplicate bookings to be created when a user is making an air reservation in Concur Travel?

Symptom

While creating a reservation in Concur Travel a duplicate passenger name record (PNR) is created. How do we prevent this to be occur in future?


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Environment

Travel > GDS Shop and Book

Product

Concur Travel all versions

Keywords

Duplicate PNR or booking. , KBA , CON-CA-ADM , Administration , Problem

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