SAP Knowledge Base Article - Preview

3811402 - How to clear data on Android device?

Symptom

Concur Mobile login takes an exceedingly long time, then a white blank screen opens with the Menu button at the top left appearing with an arrow asking for the SSE login again.
How do I clear the app cache on my Android device?


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Environment

Expense > Mobile - Expense

Product

Concur Expense all versions

Keywords

Unable to login to concur Mobile app due to login issues. , KBA , CON-CA-ADM , Administration , Problem

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