SAP Knowledge Base Article - Preview

3811413 - Why is the user's mobile phone number not syncing into Locate (Risk Messaging)?

Symptom

A user has a mobile phone number in their Travel or Expense profile, but this number is not reflected in Locate/Risk


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Environment

Travel > Risk Messaging

Product

Concur Travel all versions

Keywords

A user has a current or newly updated mobile phone number in their CTE profile but that number is not appearing in Risk/Locate , KBA , CON-CA-ADM , Administration , Problem

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