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3811420 - [Ctrip] API return HTTP Code 403 when creating Request by using Travel Request API v4

Symptom

Ctrip team report an issue that when they create travel request for one user,
calling endpoint: 

httpclientPost:url:https://us2.api.concursolutions.com/travelrequest/v4/requests?userId=xxxx-xxxx

Post Body: 
{
    "approvalStatus": null,
    "businessPurpose": "Traveller: 甲米; ",
    "comment": "",
    "endDate": "1970-01-01",
    "endTime": "18:00",
    "id": null,
    "name": "行程号:20231027",
    "requestId": null,
    "startDate": "1970-01-01",
    "startTime": "09:00"
}


API response returns: 
{"protocolVersion":{"major":1,"minor":1,"protocol":"HTTP"},"reasonPhrase":"Forbidden","statusCode":403}


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Environment

Platform Partner > Public APIs

Product

Concur Request all versions

Keywords

We try to create a Travel request for users by calling Concur Travel Request V4 API, however, it returns HTTP Code 403. How can we resolve this issue? , KBA , CON-CA-ADM , Administration , CON-INT , Integrations , Problem

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