SAP Knowledge Base Article - Preview

3811427 - Why Concur Travel shows a Refundable fare as Non-Refundable? (Amadeus GDS)

Symptom

User tries to book flight via a travel configuration connected to Amadeus Reservation System (GDS) and the fare rules say the fare is refundable but Concur Travel displays it as non-refundable.


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

User checks the rules of the fair via "Amadeus" reservations system and its refundable but Concur Travel show it as non-refundable , KBA , CON-SRV-TRV-ADM-LAN , View Airlines , CON-CA , Cross Applications , CON-EXP-TRS , Trip Segments / Reservations , Problem

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